Clicking authorize opens a facebook window to login, which I'm already logged into, so I click continue and then it just hangs and never connects the data
Hello, I'm guessing you are talking about our Looker Studio connector, right? If so, please try to remove the connector and connect again to see if that solves the issue. Here is explained how: help.dataslayer.ai/en/article/how-to-reauthenticate-or-remove-a-data-studio-connector-17a65d/
If that doesn't work please contact us better via our live chat and the support team will help you.
Thanks!
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Adela Delso
It's at the bottom right of our website: dataslayer.ai/
Adela Delso
Hello, I'm guessing you are talking about our Looker Studio connector, right? If so, please try to remove the connector and connect again to see if that solves the issue. Here is explained how: help.dataslayer.ai/en/article/how-to-reauthenticate-or-remove-a-data-studio-connector-17a65d/
If that doesn't work please contact us better via our live chat and the support team will help you.
Thanks!
Data Team
how do I contact you via live chat? Don't see it anywhere