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DV360 Connector Error


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Evan Laub

I am unable to connect to the DV360 Connector as I am getting this error message below.
"Google DV360#3Library:Error:occurred at:Sat Aug 21 2021 02:42:19 GMT+0200 (GMT+02:00)"

Thanks!

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Antonio Barral

Status changed to: In progress

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Antonio Barral

Hi Evan,

I have tried right now and it works as it should. Please check that you have accepted the google permissions when you select your evan.laub@adswerve.com mail. Moreover, you have to be sure that the mail you are using to connect to datastudio has permission to access the DV360 advertisers you want to use.

If still having problems, please contact the team via the chat on our web. Doing so, you can send us a video or we can have a video call if needed.

Best regards,
Antonio


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Evan Laub

I am using email evan.laub@adswerve.com to connect and not my personal email that I am messaging you here from in case if that matters?