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FB Ads: Wrong Reach data
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Chris Georgakopoulos |
Total monthly reach in results is much higher than actual facebook data.
It looks like you're summing Reach for differenct segments, but this is a number that cannot be summed, it should come directly from FB API.
Query used:
Date range type
last3months
Metrics
[{"id":"clicks","name":"Clicks"},{"id":"reach","name":"Reach"},{"id":"impressions","name":"Impressions"},{"id":"frequency","name":"Frequency"},{"id":"spend","name":"Total Cost"}]
Dimensions
[{"id":"year_month","name":"Year-Month"}]
Filters
[]
Activity Newest / Oldest
Fran Saavedra
Status changed to: Closed
Antonio Barral
Status changed to: Fixed
Antonio Barral
Hi Chris,
It should be solved now. Let us know if it works as expected.
Best regards,
Antonio
Enrique Campos
Status changed to: In progress
Enrique Campos
Hi,
We have found a bug when you query for reach-related metrics and temporal dimensions greater than the date level (i.e. week, month, year...).
If you select another dimension (or delete it) it would respond correctly.
We are going to work to fix this.
Sorry for the inconvenience,
Enrique
Chris Georgakopoulos
Hello, when "campaign" is used as a dimension, the results do not much facebook numbers. Query used:
Date range type
last1months
Metrics
[{"id":"reach","name":"Reach"}]
Dimensions
[{"id":"campaign_name","name":"Campaign name"}]
For a specific campaign I get reach of 827823 from DataSlayer, while Facebook shows 411214.
Antonio Barral
Hi Chris,
It should be working now. Sorry for the inconvenience.
Best regards,
Antonio
Chris Georgakopoulos
Hello, data are coming correctly for the previous example, but we got yet another case that still fails, we used a filter on the query:
Date range type
last1months
Metrics
[{"id":"reach","name":"Reach"}]
Filters
[{"value":"Awar","dimension":"campaign_name","logic_gate":"","operator":"contains"}]
DataSlayer Reach: 1118906
Facebook Reach: 699290
Tnx
Antonio Barral
Hi Chris,
This use case is becoming a bit difficult to integrate. We are still working on it. When we solve it we will let you know
Sorry for the inconvenience
Best regards,
Antonio
Chris Georgakopoulos
Let me know if I can help with additional screenshots, sample files or anything.
Antonio Barral
Hi Chris,
Finally, it is working with filters!. Let us know if it is working for you too.
Best regards,
Antonio
Chris Georgakopoulos
Hello, I confirm it's fixed. Thank you!