Connection to snapchat ads are not stable and we need to authorise multiple times before the data is pulled in to datastudio.
Thanks, it looks like it is how Snapchat works, their token lasts 2hours approximately but the IT team is looking if there is a way to get the token from another place of the API that lasts longer.
Hello Nitin, we are going to look at it. Is there an error message or something that appears when you try to connect that you can upload here?
I do not have a screenshot right now, it's the request to authorize, screenshot that I get. This happens across the day.
Hello, please report it via our website so our It team can look at all the details closer and give you a better solution. Here is a tutorial on how to report a query:
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