--- title: How to refresh your Hub connection authorization description: Experiencing unexpected logouts, permission issues, the error "Some of your hub connections have expired. Please refresh the authorization." or something similar? --- [Skip to content](https://support.dataslayer.ai/how-to-refresh-your-hub-connection-authorization#main-content) - [English](https://support.dataslayer.ai/how-to-refresh-your-hub-connection-authorization) - [Español](https://support.dataslayer.ai/es/cómo-actualizar-la-autorización-de-conexión-al-hub) English Show submenu for translations [![Dataslayer](https://support.dataslayer.ai/hs-fs/hubfs/Dataslayer_New_Logo.png?height=35&name=Dataslayer_New_Logo.png)](https://www.dataslayer.ai/) Open main navigation Close main navigation - - [English](https://support.dataslayer.ai/how-to-refresh-your-hub-connection-authorization) - [Español](https://support.dataslayer.ai/es/cómo-actualizar-la-autorización-de-conexión-al-hub) English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge base](https://support.dataslayer.ai/?hsLang=en) 2. [General](https://support.dataslayer.ai/general?hsLang=en) June 25, 2025 # How to refresh your Hub connection authorization ## Experiencing unexpected logouts, permission issues, the error "Some of your hub connections have expired. Please refresh the authorization." or something similar? ### Learn how to reauthenticate your credentials with the Dataslayer Hub! Reauthentication solves such issues, ensuring continuous and smooth access to your connectors. To do it, just follow these steps: 1\. Log into the [Dataslayer website](https://dataslayer.ai/). ![1-Jun-24-2025-03-08-55-5575-PM](https://support.dataslayer.ai/hs-fs/hubfs/1-Jun-24-2025-03-08-55-5575-PM.png?width=683&height=376&name=1-Jun-24-2025-03-08-55-5575-PM.png)   2\. Once logged in, click on the **[Hub section](https://app.dataslayer.ai/hub)**. ![NEW UI 2025 - About the Hub ](https://support.dataslayer.ai/hs-fs/hubfs/NEW%20UI%202025%20-%20About%20the%20Hub%20.png?width=680&height=374&name=NEW%20UI%202025%20-%20About%20the%20Hub%20.png)   3\. Select the data source of the account you want to refresh. ![3-Jun-24-2025-03-08-55-4620-PM](https://support.dataslayer.ai/hs-fs/hubfs/3-Jun-24-2025-03-08-55-4620-PM.png?width=680&height=374&name=3-Jun-24-2025-03-08-55-4620-PM.png) 4\. Here you have two possibilities: - a. If you **see the account**, click on the **refresh icon** next to the account. ![NEW UI 2025 - About the Hub refresh credentials](https://support.dataslayer.ai/hs-fs/hubfs/NEW%20UI%202025%20-%20About%20the%20Hub%20%20refresh%20credentials.png?width=640&height=352&name=NEW%20UI%202025%20-%20About%20the%20Hub%20%20refresh%20credentials.png) - b. If you **do not see the account**, click the **"Add new account" button**. ![5-Jun-24-2025-03-29-18-3938-PM](https://support.dataslayer.ai/hs-fs/hubfs/5-Jun-24-2025-03-29-18-3938-PM.png?width=650&height=358&name=5-Jun-24-2025-03-29-18-3938-PM.png) 5\. Follow the steps to **sign in again**. ![NEW UI 2025 - About the Hub refresh credentials (1)](https://support.dataslayer.ai/hs-fs/hubfs/NEW%20UI%202025%20-%20About%20the%20Hub%20%20refresh%20credentials%20(1).png?width=680&height=374&name=NEW%20UI%202025%20-%20About%20the%20Hub%20%20refresh%20credentials%20(1).png) 6\. Once done, you can close the Hub page and **refresh the browser** of Looker Studio or the product you were working with. ![7](https://support.dataslayer.ai/hs-fs/hubfs/Hub%20authorization/7.png?width=675&height=263&name=7.png) ### That's it! Now you have refreshed your Hub connection authorization and you can continue working as properly. As always, please do not hesitate to contact us via our live chat on [our website](https://dataslayer.ai/?__hstc=205882892.6526bb15cfac7d661ffbfd3c4281267e.1709723421854.1710847825554.1710853493282.26&__hssc=205882892.2.1710853493282&__hsfp=1885414922) or via [e-mail](mailto:info@dataslayer.ai) if you still have doubts or questions. 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