--- title: "Solution to the error: \"We're sorry, a server error occurred while reading from storage. Error code INTERNAL.\"" description: Don't worry, here's why it happens and how to fix it. This message appears when the Dataslayer sidebar has been open for a long time. It is a message that Google sends after a certain amount of time h --- [Skip to content](https://support.dataslayer.ai/solution-to-the-error-were-sorry-a-server-error-occurred-while-reading-from-storage-error-code-internal#main-content) - [English](https://support.dataslayer.ai/solution-to-the-error-were-sorry-a-server-error-occurred-while-reading-from-storage-error-code-internal) - [Español](https://support.dataslayer.ai/es/solución-al-error-were-sorry-a-server-error-ocurred-while-reading-from-storage.-error-code-internal) English Show submenu for translations [![Dataslayer](https://support.dataslayer.ai/hs-fs/hubfs/Dataslayer_New_Logo.png?height=35&name=Dataslayer_New_Logo.png)](https://www.dataslayer.ai/) Open main navigation Close main navigation - - [English](https://support.dataslayer.ai/solution-to-the-error-were-sorry-a-server-error-occurred-while-reading-from-storage-error-code-internal) - [Español](https://support.dataslayer.ai/es/solución-al-error-were-sorry-a-server-error-ocurred-while-reading-from-storage.-error-code-internal) English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge base](https://support.dataslayer.ai/?hsLang=en) 2. [Google Sheets](https://support.dataslayer.ai/google-sheets?hsLang=en) June 14, 2024 # Solution to the error: "We're sorry, a server error occurred while reading from storage. Error code INTERNAL." ### Have you ever got this message in the Dataslayer sidebar? ![image\_16zuafp](https://support.dataslayer.ai/hs-fs/hubfs/image_16zuafp.png?width=445&height=109&name=image_16zuafp.png) Don't worry, here's why it happens and how to fix it. > ### What causes this error? This message appears when the Dataslayer sidebar has been open for a long time. It is a message that Google sends after a certain amount of time has passed. **Don't worry, everything is working fine and nothing is wrong with your document.** > ### How do I fix it? It is very simple. Just close the Dataslayer sidebar or refresh the page, and reopen the sidebar. You will see that the message disappears and you will be able to use it normally. As always, please do not hesitate to contact us via our live chat on [our website](https://dataslayer.ai/?__hstc=205882892.609c93ea8042b8239c499e224c18b52a.1712818507477.1713181287827.1713258274101.5&__hssc=205882892.20.1713258274101&__hsfp=3856379180) or via [e-mail](mailto:info@dataslayer.ai) if you still have doubts or questions. We are happy to help! - [General](https://support.dataslayer.ai/general?hsLang=en) - [Billing & Pricing](https://support.dataslayer.ai/billing-pricing?hsLang=en) - [Data Sources](https://support.dataslayer.ai/data-sources?hsLang=en) - [Blended Connectors](https://support.dataslayer.ai/blended-connectors?hsLang=en) - [Google Sheets](https://support.dataslayer.ai/google-sheets?hsLang=en) - [Microsoft Excel](https://support.dataslayer.ai/microsoft-excel?hsLang=en) - [Spreadsheets](https://support.dataslayer.ai/spreadsheets?hsLang=en) - [Looker Studio](https://support.dataslayer.ai/looker-studio?hsLang=en) - [Big Query](https://support.dataslayer.ai/big-query?hsLang=en) - [API Query Manager](https://support.dataslayer.ai/api-query-manager?hsLang=en) - [Power BI](https://support.dataslayer.ai/power-bi?hsLang=en) - [Amazon S3](https://support.dataslayer.ai/amazon-s3?hsLang=en) - [Amazon Redshift](https://support.dataslayer.ai/amazon-redshift?hsLang=en) - [Snowflake](https://support.dataslayer.ai/snowflake?hsLang=en#main-content) - [Marketplace](https://support.dataslayer.ai/snowflake?hsLang=en#marketplace) - [Google Cloud Storage](https://support.dataslayer.ai/google-cloud-storage?hsLang=en) - [Database](https://support.dataslayer.ai/database?hsLang=en) - [Azure SQL](https://support.dataslayer.ai/azure-sql?hsLang=en) - [Azure Storage](https://support.dataslayer.ai/azure-storage?hsLang=en) - [Dataslayer Atlas](https://support.dataslayer.ai/dataslayer-atlas?hsLang=en) - [Morpheus](https://support.dataslayer.ai/morpheus?hsLang=en) - [AI Looker Studio Analyzer](https://support.dataslayer.ai/ai-looker-studio-analyzer?hsLang=en) - [Dataslayer MCP](https://support.dataslayer.ai/dataslayer-mcp?hsLang=en) - [Dataslayer GPT](https://support.dataslayer.ai/dataslayer-gpt?hsLang=en) - [Dataslayer AI Chat](https://support.dataslayer.ai/dataslayer-ai-chat?hsLang=en) [![Chill listening crop-3](https://support.dataslayer.ai/hs-fs/hubfs/Dataslayer_New_Logo.png?width=142&height=24&name=Dataslayer_New_Logo.png "Chill listening crop-3")](https://dataslayer.ai/) Dataslayer.ai: Digital Marketing Reporting Made Easy Copyright © 2026, DATASLAYER SL