---
title: How to accept permissions on my data sources in Dataslayer?
description: Sometimes, when running a query, you might find that not all the accounts, pages, or data showed up. You might also get an error message like the ones below:
---
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May 24, 2024
# How to accept permissions on my data sources in Dataslayer?
## Sometimes, when running a query, you might find that not all the accounts, pages, or data showed up. You might also get an error message like the ones below:
- *User has not accepted the required permissions when log-in.*
- *Fail to authenticate, please check all permissions were accepted in Oauth2 screen.*
- *Request had insufficient authentication scopes.*
### In both scenarios, it is most likely not all necessary permissions were accepted when connecting to that data source.
**To verify that you have accepted all permissions, you must first refresh the account session (you will not lose your data). To do this, [refresh your Hub connection authorization](https://support.dataslayer.ai/how-to-refresh-your-hub-connection-authorization?hsLang=en).**
**Let's differentiate two different logins to be able to accept all the required permissions: the Meta permissions and the Google permissions.**
****
### **This includes: Facebook Ads, Facebook Insights, Facebook Public Data, Instagram Insights, and Instagram Public Data data sources**
1\. Once logged out, select again the Facebook connector and log in. During the login process, click on **Edit previous settings** instead of **Reconnect.
**
2\. Select if you want to give access to your current and future pages or just the current ones. **If you select the second option the future pages you create will not appear on Dataslayer.
**
3\. Then, click on **save.
**
4\. And finally click on **Got it**, it will redirect you to our tool and you will be able to see all the data you need correctly.
###  If, after doing this process, it is still giving you Meta permission issues, please try these steps:
1\. In the step 4, instead of clicking on Got it, click on **go to Business Integrations.
**
2\. Remove Dataslayer integration and login and accept all the permission again.
### Community Activity for Post Comments metric
**IMPORTANT: You must accept the Community activity permission in the [Meta Business Settings page](https://business.facebook.com/latest/settings/pages) to be able to see the Post Comments metric group on the Facebook Insights integration.**
1\. Select the account and go to Settings \> Pages \> select Dataslayer \> go to Page access \> and in your profile click on Manage.
2\. If it is not activated yet, activate the **Community activity** option and save.
### This includes all the Google connectors
1\. Once logged out, select again the Google connector you want to use and log in. During the login process, **make sure that all the required permissions are being accepted** (for some Google data sources, we require **3 services** that Dataslayer needs to have access to, indicated with blue dots).
**If, after doing this process, it is still giving you Google permission issues, please try these steps:**
1\. Once logged out of the Google connector you are experiencing this problem, go to the [Security section of your Google Account](https://myaccount.google.com/security), search for **Third-party apps with account access** and click on **See all connections**.
2\. Look for the **Dataslayer**, **Dataslayer by Softpoint** app, or **dataslayer-google-ads**, and click on the arrow to manage the connection.
3\. Click on **Delete all connections you have with Dataslayer / Dataslayer by Softpoint / dataslayer-google-ads**, and finally click on **Confirm**.
4\. Go back to the Dataslayer Google connector you want to use and log in again. During the login process, **make sure that all the required permissions are being accepted** (for some Google data sources, we require **3 services** that Dataslayer needs to have access to, indicated with blue dots).
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