---
title: Understanding the Multiple Hub Accounts possible discrepancies
description: Have you experienced any discrepancies when querying two or more Hub Accounts? Don't worry, here's the reason why, and how to fix it.
---
[Skip to content](https://support.dataslayer.ai/understanding-the-multiple-hub-accounts-possible-discrepancies#main-content)
- [English](https://support.dataslayer.ai/understanding-the-multiple-hub-accounts-possible-discrepancies)
- [Español](https://support.dataslayer.ai/es/entendiendo-las-posibles-discrepancias-de-las-múltiples-cuentas-del-hub)
English
Show submenu for translations
[](https://www.dataslayer.ai/)
Open main navigation
Close main navigation
- - [English](https://support.dataslayer.ai/understanding-the-multiple-hub-accounts-possible-discrepancies)
- [Español](https://support.dataslayer.ai/es/entendiendo-las-posibles-discrepancias-de-las-múltiples-cuentas-del-hub)
English
Show submenu for translations
Hello. How can we help you?
- There are no suggestions because the search field is empty.
1. [Knowledge base](https://support.dataslayer.ai/?hsLang=en)
2. [General](https://support.dataslayer.ai/general?hsLang=en)
May 30, 2024
# Understanding the Multiple Hub Accounts possible discrepancies
## Have you experienced any discrepancies when querying two or more Hub Accounts? Don't worry, here's the reason why, and how to fix it.
**There are some metrics with special behavior that cannot be added up together to get a total, such as Users from Google Analytics, or Frequency and Reach from different connectors.**
- [Learn more about the Frequency and Reach metrics behavior in Meta.](https://support.dataslayer.ai/how-do-the-reach-and-frequency-metrics-work-on-facebook?hsLang=en)
**As these metrics cannot be summed up, when you select more than one Hub Account in one query with those metrics, it can lead to discrepancies because the result comes from an incorrect sum.**
> ### How to solve the discrepancy
Solving this discrepancy is very simple. You have two options:
### Add Account dimension
**Add the Hub Account** dimension from the Dataslayer group or the **Account / Account name** dimension from the selected data source.
**The Dataslayer Hub Account dimension will show you the email(s) you are logged into that connector, in case you have several accounts associated with the same email, add the Account / Account name dimension of the selected data source.**
***Sample using Reach and Frequency metrics from Facebook Ads in Google Sheets***
### Individual query
The other option is to **make an individual query for each account** since these metrics cannot be added to show a total from different Hub Accounts.
As always, please contact us via our live chat on our [website](https://dataslayer.ai/) or via [email](mailto:info@dataslayer.ai) if you still have doubts or questions. We are happy to help!
- [General](https://support.dataslayer.ai/general?hsLang=en)
- [Billing & Pricing](https://support.dataslayer.ai/billing-pricing?hsLang=en)
- [Data Sources](https://support.dataslayer.ai/data-sources?hsLang=en)
- [Blended Connectors](https://support.dataslayer.ai/blended-connectors?hsLang=en)
- [Google Sheets](https://support.dataslayer.ai/google-sheets?hsLang=en)
- [Microsoft Excel](https://support.dataslayer.ai/microsoft-excel?hsLang=en)
- [Spreadsheets](https://support.dataslayer.ai/spreadsheets?hsLang=en)
- [Looker Studio](https://support.dataslayer.ai/looker-studio?hsLang=en)
- [Big Query](https://support.dataslayer.ai/big-query?hsLang=en)
- [API Query Manager](https://support.dataslayer.ai/api-query-manager?hsLang=en)
- [Power BI](https://support.dataslayer.ai/power-bi?hsLang=en)
- [Amazon S3](https://support.dataslayer.ai/amazon-s3?hsLang=en)
- [Amazon Redshift](https://support.dataslayer.ai/amazon-redshift?hsLang=en)
- [Snowflake](https://support.dataslayer.ai/snowflake?hsLang=en#main-content)
- [Marketplace](https://support.dataslayer.ai/snowflake?hsLang=en#marketplace)
- [Google Cloud Storage](https://support.dataslayer.ai/google-cloud-storage?hsLang=en)
- [Database](https://support.dataslayer.ai/database?hsLang=en)
- [Azure SQL](https://support.dataslayer.ai/azure-sql?hsLang=en)
- [Azure Storage](https://support.dataslayer.ai/azure-storage?hsLang=en)
- [Dataslayer Atlas](https://support.dataslayer.ai/dataslayer-atlas?hsLang=en)
- [Morpheus](https://support.dataslayer.ai/morpheus?hsLang=en)
- [AI Looker Studio Analyzer](https://support.dataslayer.ai/ai-looker-studio-analyzer?hsLang=en)
- [Dataslayer MCP](https://support.dataslayer.ai/dataslayer-mcp?hsLang=en)
- [Dataslayer GPT](https://support.dataslayer.ai/dataslayer-gpt?hsLang=en)
- [Dataslayer AI Chat](https://support.dataslayer.ai/dataslayer-ai-chat?hsLang=en)
[](https://dataslayer.ai/)
Dataslayer.ai: Digital Marketing Reporting Made Easy
Copyright © 2026, DATASLAYER SL