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      How to update your email address in Dataslayer?

      Learn how to update your email address in Dataslayer easily. Follow this step-by-step guide to ensure smooth account management during migrations.

      How can I update an email address in Dataslayer?

      If you’ve tried to change your email address in the Profile section without success, don’t worry! For security reasons, we’ve restricted email modifications to ensure the integrity of your profile and queries.

      To update your email address correctly, follow these steps:

      1. Contact our Support Team

        • Use the live chat feature on Dataslayer.ai or email us directly.

      2. Provide the necessary details

        • Share the current email address linked to your Dataslayer account.

        • Specify the new email address you want to use.

      3. Wait for review and confirmation

        • Our Support Team will review your request and guide you through the next steps.

      FAQs about changing your email address in Dataslayer

      Will I lose the queries I've created in Google Sheets and Microsoft Excel?

      No, your queries in Google Sheets and Microsoft Excel will remain intact. However, you’ll need to update columns AL and AO in the DataslayerQueries sheet to continue using them.

      Follow the steps mentioned in this article to update both columns.

      Only modify the data in columns AL and AO as instructed. Altering other data may cause issues with your queries.

      How can I continue working with my Looker Studio reports?

      Before updating your email address, ensure that your Looker Studio reports are accessible:

      1. Share reports with editor permissions

        • While logged into your old email account, share all reports with editor permissions to your new email address.

      2. Notify Support

        • Once reports have been shared, contact our Support Team. They will update your email address in the system and inform you once the process is complete.

      What happens with transfers in BigQuery, API Query Manager, and PowerBI?

      For email updates affecting transfers or queries in these platforms:

      1. Contact Support

        • Reach out to our Support Team for assistance with updating your email address.

      2. Seamless transition

        • Once updated, you’ll be able to continue working with your transfers and queries as usual.

      3. Moving transfers between users

        • If transferring queries or transfers between two Dataslayer accounts, inform our Support Team. They will collaborate with the Tech Team to migrate data and confirm the process is complete.

      Ensure you log into the new email account with the same credentials in the Hub Section to prevent disruptions to your transfers.

       Any discrepancies could potentially disrupt the functionality of the transfers.


      As always, please contact us via our live chat on our website or via email if you still have doubts or questions. We are happy to help!