Solution to the error "We can't process this query because all accounts you selected in the connector's configuration screen are missing" in Looker Studio

In this article, we’ll explore a specific error that can be encountered while using Looker Studio dashboards, break down its causes, and guide you step-by-step through the solution.

This issue typically arises when there’s a problem with the account configuration in the connector, preventing your report from processing the data correctly.

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To effectively resolve the error in Looker Studio, it is crucial to tackle the underlying issues connected to account configuration and permissions. Here are three important considerations to guide you:

1. Verify account access

Ensure that the account referenced in the error message is currently active and that you have all the required permissions to access and retrieve data from it.

Inactive or unauthorized accounts can block data processing.

2. Reconnect the Hub Account with the data source

For this step, we suggest following our guide with a step-by-step explanation of how to refresh your Hub connection authorization.


3. Check the connector's configuration

Once you have confirmed that you have the necessary account permissions and successfully refreshed the Hub connection, the next step is to refresh the Looker Studio interface and navigate to the connector's configuration settings to update the connection. To do this, please follow the steps outlined below:

  1. Click on Resource -> Manage added data sources and click on Edit.

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  2. Then, click on Edit Connection.

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  3. In the next configuration screen, check that the account needed is selected and then click on Reconnect.

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  4. Allow the changes and then click on Finish.

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Done! You should now find that the error message has been resolved and is no longer appearing.

As always, please contact us via our website chat or through our email if you still have doubts or questions. We are happy to help!